Frequently Asked Questions
Can I cancel anytime?
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Yes, absolutely. No long-term contracts. Cancel with one click from your profile settings. Your Premium access continues until the end of your current paid period.
How does the 30% yearly discount work?
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Select the "Yearly" billing option before checkout. You pay for 10 months and get 12 — the discount is applied automatically at checkout.
What currencies and payment methods are supported?
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We support NGN (Naira), USD, GBP, EUR, KES (Kenyan Shilling), GHS (Ghanaian Cedi), and ZAR (South African Rand). Paystack handles Naira payments (card, bank transfer, USSD). Flutterwave handles international cards, mobile money, and other African currencies.
What if my payment succeeds but my account is still Free?
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This is almost always a webhook delivery issue. Check your spam folder for a confirmation email, then contact us at founder@scholarea.com with your transaction reference. We resolve these within 24 hours.
Can I earn a free month without paying?
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Yes — upload quality study resources to earn credits. 500 credits = 1 free month of Genius. You can track your progress on the Credits page.
Do you offer university / bulk pricing?
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Yes. Email partnerships@scholarea.com for the Institution plan. One agreement gives your entire campus access at a per-student price well below the individual plan.
Is my payment information stored on SCHOLAREA servers?
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No. We never store card details. All payment processing happens on Paystack or Flutterwave servers — we only store the transaction reference and status.